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1. Order Processing
Processing Time: All orders are processed and prepared for shipping within 7-14 business days from the date of your order. Business days do not include weekends or public holidays.
Holiday Season: During peak seasons and holidays, please allow for additional processing time. We appreciate your patience.
Confirmation: You will receive an email confirmation once your order is placed and a second email with tracking information once your order has been shipped.
2. Shipping Timelines And Rates
We ship from our location in Mumbai-India, to customers worldwide. Shipping charges are automatically calculated at checkout based on the weight of your package and the destination address.
All orders are processed within 7-14 days from the date you place your order. Please note, during the holiday season, processing may take longer. Shipping charges depend on the product weight and will be calculated during checkout.
3. Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number and a link to the courier's website. You can use this to track the journey of your package.
4. Customs, Duties, and Taxes
It's important to understand how taxes and duties are handled for domestic and international orders.
For Orders Within India:
All product prices displayed on our website are inclusive of applicable taxes (GST). You will not be charged any additional taxes at checkout or on delivery.
For International Orders:
Alifya Ansari is not responsible for any customs duties, import taxes, or fees that may be charged upon the package's entry into your country.
These charges are determined by your local customs office and are the sole responsibility of the customer.
5. Incorrect Address And Undeliverable Packages
Please ensure that you provide the correct shipping address at the time of checkout. We are not responsible for delays or losses resulting from an incorrect address.
If a package is returned to us as "undeliverable," the customer will be responsible for the cost of re-shipping the item.
If you have any further questions about our shipping policy, please do not hesitate to contact us at info@alifyaansari.com